Privacy Policy for ape-con.com
1. Introduction
At ape-con.com, we are firmly committed to safeguarding your personal information and respecting your privacy. We understand the importance of privacy in a digital age and are committed to full compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of personal data obtained through our website.
2. Scope of this Privacy Policy and Role of the Data Controller
This Privacy Policy applies to personal information collected through the website ape-con.com and any related services, transactions, or communications. For the purposes of the GDPR and other applicable data protection laws, the data controller responsible for your personal data is Ape Con, which can be reached at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal data to support the functionality of our services and fulfill legal and contractual obligations. These categories include:
(a) Usage Data
This includes data about your interactions with our website, such as IP address, browser type, language settings, pages visited, session duration, and referring/exit pages. We collect this data automatically through cookies and similar technologies.
(b) Account Data
If you register for an account or make a purchase, we collect and store personal details such as your name, email address, telephone number, billing and shipping addresses, and login credentials.
(c) Profile Data
We may collect insights about your interests, feedback, purchase history, browsing behavior, and user preferences to enhance your experience on ape-con.com.
(d) Communication Data
This includes records of communications you initiate with us, such as customer support inquiries, complaints, or general correspondence, and may include email content, contact forms, and chat messages.
(e) Technical Data
We collect device and system-level information such as device type, operating system, screen resolution, mobile identifiers, application versions, and system settings.
(f) Transaction Data
This includes details of the products and services you purchase through our website, payment information (on a tokenized or encrypted basis via third-party processors), delivery details, and order history.
(g) Preference Data
We collect your communication preferences, marketing opt-in consents, and areas of product interest to tailor content and outreach.
4. Legal Bases for Processing Personal Data
We process your personal data on the following lawful bases:
– Performance of a Contract: To enter into and fulfill obligations arising from any contract you enter into with us, such as processing orders or account management.
– Consent: With your explicit consent for specific data uses, such as sending marketing communications or utilizing certain cookie technologies.
– Legitimate Interests: Where processing is necessary for our legitimate business purposes, provided your data rights and freedoms do not override these interests. Examples include fraud prevention, service improvement, and website security.
– Legal Obligation: To comply with our legal responsibilities under local, regional, or international law.
5. Your Data Protection Rights
Under applicable data protection laws such as GDPR and CCPA, you are entitled to the following rights regarding your personal data:
– Right of Access: You have the right to obtain confirmation as to whether we process your personal data and obtain a copy of that data.
– Right to Rectification: You may request the correction or completion of inaccurate or incomplete personal data.
– Right to Erasure: In certain circumstances, you may request deletion of your personal data (“right to be forgotten”).
– Right to Restrict Processing: You may instruct us to restrict further processing of your personal data if certain justifications exist.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used format and transmit it to another controller where processing is based on consent or contract.
– Right to Object: You may object to certain processing activities, including profiling and direct marketing.
To exercise any of your rights, please contact us at [email protected]. We will respond promptly and in compliance with applicable law.
6. Security Measures
We take privacy and data security seriously. We have implemented a variety of administrative, technical, and organizational safeguards designed to ensure the confidentiality, integrity, and availability of your personal data, including:
– Data encryption in transit and at rest
– Access controls and authentication procedures
– Regular backups and system redundancy
– Firewalls and intrusion detection systems
– Staff data protection training and access restriction on a need-to-know basis
7. International Data Transfers
Where your data is transferred outside the European Economic Area (EEA) or California, we do so in full compliance with applicable data protection laws. This may include the use of Standard Contractual Clauses approved by the European Commission, reliance on adequacy decisions, or the implementation of other appropriate safeguards to ensure your data is protected at all times, regardless of location.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with legal obligations. Specific retention periods are as follows:
– Account and profile data: Retained for the life of the account and an additional three years after account closure
– Transaction data: Retained for seven years for tax and auditing purposes
– Communication records: Retained for up to five years from the date of correspondence
– Technical and usage data: Retained for up to two years for analytics and system performance optimization
– Marketing consent and preference data: Retained until consent is withdrawn or preferences updated
When data is no longer required, we securely delete or anonymize it.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files downloaded to your device for functionality and tracking. We categorize them as follows:
– Essential Cookies: Required for website operation (e.g., session tokens, login)
– Functional Cookies: Facilitate advanced functions like remembering your settings
– Analytics Cookies: Help us understand visitor behavior and website performance using tools such as Google Analytics
– Performance Cookies: Support load balancing and system optimization
10. Cookie Management and Compliance
You may manage cookie preferences directly through your browser settings or by using any cookie management tool we provide on the website. Under GDPR and CCPA, you have the right to:
– Opt-in to non-essential cookies before activation (GDPR)
– Be informed about the types and purposes of cookies
– Opt-out of “sale” of personal information via cookies (CCPA)
You may withdraw consent or adjust preferences at any time via our cookie management panel. Please note, restricting cookies may impact certain site features.
11. Data Concerning Minors
ape-con.com does not knowingly collect or solicit personal data from individuals under the age of 13. If we learn that personal information has been collected from a child without parental or guardian consent, we will delete such information promptly. If you are a parent or guardian and believe we may have collected such data, please contact us immediately at [email protected].
12. Policy Updates and Notifications
We may revise this Privacy Policy at any time to reflect legal, technical, or operational changes. When material updates occur, we will take appropriate measures to notify you, such as posting a prominent notice on our website or contacting you directly by email if required by law. We encourage you to periodically review this policy for any changes.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Email: [email protected]
Website: https://ape-con.com
We are committed to protecting your privacy and ensuring transparency in our data practices. If you feel your data has been processed in a way that does not comply with applicable privacy laws, we encourage you to contact us and, if necessary, lodge a complaint with your local data protection authority.
At ape-con.com, your privacy is our priority.